FAQ
Where do customers ship?
This retailer ships only within the United States.
Is standard shipping free?
Yes. Standard shipping is free on every U.S. transaction.
How long does delivery take?
Processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.
Will I receive tracking?
Yes. A tracking number is provided after shipment using the contact particulars supplied at checkout.
Can I return or exchange an retail item without giving a reason?
Yes. Customers may request a no-reason return or exchange within 30 days after delivery.
Who pays return shipping?
The merchant pays return shipping for approved no-reason returns, exchanges, and quality-related returns and provides a prepaid label or equivalent free arrangement.
What cannot be returned?
Custom or personalized retail merchandise, clearance or final-sale retail merchandise, gift cards, and opened intimate, personal, or hygiene-sensitive retail merchandise are not returnable unless defective or applicable law requires otherwise.
When will my refund arrive?
Approved refunds are issued to the original payment method within 5-10 business days after receipt, inspection, and approval. Customers' bank may need additional posting time.
Can I cancel an transaction?
Customers may cancel before shipment. After shipment, the Refund Policy applies.
Which currency and payment methods do customers accept?
Payments are in USD. This retailer accepts Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the options shown at checkout.
How are taxes handled?
Applicable sales tax is collected as required by law.
How can I contact customers?
Contact Support@campchairdirect.shop or (401) 728-2029 during Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
Merchant Information
Brand/Store name: gcioutdoor
Contact email: Support@campchairdirect.shop
Phone: (401) 728-2029
Physical and return address: 54 Madison Ave, Central Falls, Rhode Island, 02863, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).